Privacy Policy

Effective Date: November 5, 2025

At Twisted Bricks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our content across platforms like Facebook, Instagram, and YouTube.

1. Information We Collect

We collect personal information you voluntarily provide when you:

Create an account or make a purchase on our website
Subscribe to our email list or newsletter
Interact with our ads, posts, or videos
Contact us directly for customer support or collaboration

This may include your:

Name and contact information (email address, phone number, shipping address)
Payment details (processed securely by our payment providers)
Purchase history and order information
Website usage data (via cookies and analytics tools)

We also use Meta Pixel and Google Analytics to understand visitor behavior and improve your shopping experience. These tools may collect anonymous data such as pages visited, time spent, and referral sources.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Improve our website, products, and marketing
Send optional promotional messages (you can unsubscribe anytime)

We may also use aggregated, anonymized data to analyze trends and optimize performance.

3. Sharing Your Information

We only share your data with trusted third-party services that help us operate our business, such as:

Wix (website hosting and checkout)
Meta (Facebook and Instagram) (advertising and analytics)
Google Analytics (website analytics)
Payment processors and shipping carriers (order fulfillment)

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Keep your cart and account signed in
Measure ad performance and conversions
Personalize your shopping experience

You can control or disable cookies through your browser settings at any time.

5. Data Security

We take your privacy seriously. All transactions are encrypted using SSL technology, and we partner only with platforms that maintain industry-standard security practices.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Opt out of marketing emails
Request details on how your data is used

To exercise these rights, contact us at contact@twistedbricks.com.

7. Children’s Privacy

Twisted Bricks is not directed toward children under 13. We do not knowingly collect personal information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this policy or how your data is handled, please reach out:
📧 kristian@twistedbricks.com
🌐 https://www.twistedbricks.com